Contact Us

Support email

• Primary: support@ninefengshui.ai
• We aim to reply within 3 business days.

When to contact us

• Billing or subscription questions (upgrade, cancel, invoice issues)
• Account access problems or data deletion requests
• Report feedback (analysis quality, translation issues, or bugs)

What to include

• Your account email and, if relevant, the project ID or order number
• A short description of the issue and screenshots if available

We review every request to keep responses fast and accurate.