Privacy Policy

Introduction

Nine Feng Shui ("we", "us", or "the Service") is provided by Di Wang and operates at ninefengshui.ai. We offer a web-based Feng Shui analysis tool powered by third-party AI models. This policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

1. Account & Contact Information
   What we collect: name, email address, and any details you provide when creating an account or contacting support.
   Purpose: to manage your account, communicate with you, and provide customer support.

2. Floor Plan & Project Data
   What we collect: layout details and project state you enter or mark in the nine-grid (e.g., room labels and directions). We do not require you to upload a detailed floor plan image or PDF.
   Purpose: to generate Feng Shui analyses and save your project history.

3. Usage Details
   What we collect: interactions with the app, features accessed, and frequency of use.
   Purpose: to improve product performance, reliability, and user experience.

4. Device Information
   What we collect: device type, operating system, browser type, and similar technical data.
   Purpose: to ensure compatibility and optimize performance.

5. Cookies
   What we collect: small data files that remember preferences and session status.
   Purpose: to keep you signed in, personalize experience, and analyze product usage.

6. Payment & Billing Information
   What we collect: payment method details necessary to process transactions. Payments are processed by Creem as the merchant of record; we do not store full card numbers on our servers.
   Purpose: to complete purchases, manage subscriptions, and handle billing.

How We Use Information

• Provide and maintain the Nine Feng Shui service.
• Generate and deliver Feng Shui analyses and reports.
• Communicate with you about updates, billing, and support.
• Monitor, maintain, and improve product stability and security.
• Comply with legal obligations and enforce our terms.

Data Storage and Security

We use encryption, access controls, and other safeguards to protect your data. No method of transmission or storage is completely secure; we cannot guarantee absolute security, but we strive to protect your information to a commercially reasonable standard.

Sharing and Disclosure

We do not sell your personal data. We may share information only:

• With service providers (e.g., payments, analytics, infrastructure) under confidentiality obligations.
• To comply with legal requirements or respond to lawful requests.
• To protect our rights, property, users, or the public from harm or illegal activities.

Your Choices

• You can delete projects from your account at any time.
• You may request account deletion or data-related inquiries by emailing support@ninefengshui.ai.
• You can manage cookies through your browser settings.

Changes to This Policy

We may update this policy periodically. We will post changes on this page and update the effective date above. Continued use of the service after changes means you accept the revised policy.

Contact Us

• Provider: Di Wang
• Website: ninefengshui.ai
• Email: support@ninefengshui.ai

Thank you for trusting Nine Feng Shui.